Refund policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy to understand your options.

Eligibility for Returns

• Returns are accepted within 14 days of delivery.
• Items must be unused, in original packaging, and in the same condition as when received.
• Sale items, gift cards, and personalized products are not eligible for return.

Return Process

To initiate a return:

1. Reach out to our customer support team to request a return authorization.
2. Once approved, securely package your item and return it to the address provided by our team.
3. After receiving your return, we will inspect the item and notify you of the status.

Refunds

• Refunds are issued to your original payment method within 7-10 business days after the return is processed.
• Shipping costs are non-refundable unless the return is due to a defect or error on our part.
• In cases of damaged or defective products, please contact us immediately for a replacement or full refund.

Exchanges

Exchanges are allowed within 14 days for items of equal or lesser value. Simply return the item following our return process, and we will send your requested replacement once the original item is received.