Terms of service

Welcome to HANDBAG.LK. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

1. Overview

HANDBAG.LK ("we", "us", or "our") provides an online platform for customers to purchase handbags and related accessories. By using our website, you agree to follow these Terms of Service, which govern your use of our site and any transactions made.

2. Eligibility

To place an order on HANDBAG.LK, you must be at least 18 years old or have parental permission. By placing an order, you confirm that you meet this eligibility requirement.

3. Account and Information Accuracy

You may need to create an account to make a purchase. When creating an account or providing information during checkout, you agree to:

  • Provide accurate, complete, and up-to-date information.
  • Keep your account details secure and notify us of any unauthorized access.

We reserve the right to suspend or terminate accounts that contain inaccurate or incomplete information or show signs of fraudulent activity.

4. Product Information and Availability

We make every effort to display products accurately and ensure availability on our website. However:

  • Colors and images displayed may vary slightly depending on your screen settings.
  • Products are subject to availability. We reserve the right to limit quantities or discontinue any product without notice.
  • In case of a pricing error, we reserve the right to cancel or refuse orders with incorrect pricing, even if the order has been confirmed.

5. Orders and Payment

By placing an order, you agree to:

  • Pay the full price of the product(s) and applicable shipping fees.
  • Follow our payment process to ensure secure transactions.

Orders are not confirmed until you receive a confirmation email from us. We reserve the right to cancel any order for reasons such as product unavailability, suspicion of fraudulent activity, or payment issues.

6. Shipping and Delivery

We offer shipping within Sri Lanka. Delivery times are estimates and may vary due to external factors. We will not be held liable for delays caused by the shipping provider. For more information, refer to our Shipping Policy.

7. Returns, Refunds, and Exchanges

For information on returns, refunds, and exchanges, please review our Return & Refund Policy. HANDBAG.LK reserves the right to refuse returns or exchanges that do not comply with our policy terms.

8. Intellectual Property

All content on HANDBAG.LK, including text, graphics, logos, images, and software, is our property or that of our content suppliers. Unauthorized use, reproduction, or distribution of any content on this website is strictly prohibited.

9. User Conduct

By using our website, you agree not to:

  • Use our site for illegal activities or violate any applicable laws.
  • Disrupt or interfere with the security or functionality of our website.
  • Post any harmful, defamatory, or offensive material.

We reserve the right to terminate access to our website for users who violate these terms.

10. Disclaimer of Warranties and Limitation of Liability

Our website and all products sold through HANDBAG.LK are provided "as is" and "as available." We do not make any express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

HANDBAG.LK is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products, including but not limited to delays, inaccuracies, or errors in content or functionality.

11. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and continued use of our site constitutes acceptance of any modifications.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms will be resolved in the courts of Sri Lanka.

13. Contact Information

If you have any questions about these Terms of Service, please reach out to us for further clarification.